Pets on a Plane

cute cat and dog on plane

Pets are a vital part of your family – and when you travel, they come along, too! How do you book their ticket? By reading VERY CAREFULLY the policies below and calling the pet reservation number listed under your airline. If you do not phone in your pet reservation, your furry friend will not be able to accompany you!

All airlines strictly regulate the size of pets, how many, the carrier type to be used, and where they are to be stowed. This blog doesn’t cover unescorted pets traveling as cargo, a whole different issue. There are nine major carriers coming out of RDU airport:

Air Canada
requires that you pre-register your pet for travel on the same flight as yours by contacting Air Canada Reservations within 24 hours of booking travel, 1-888-247-2262. A pet and kennel with a combined weight of less than 70 pounds (32.5 kg) is accepted for travel in the baggage compartment provided the owner is flying on the same flight. Pet carrier counts as your carry-on baggage and costs $50 CAD/USD.

AirTran accepts small, domesticated cats and dogs that will fit in an approved carrier under the seat in front of you. The pet fee is $75 each way. Only three pets are allowed per flight, so advance reservations must  must be made when bringing a pet onboard (1-800-247-8726). The carrier dimensions of 8.5” high x 18.5” long x 13.5” wide, plus carrier must be leak proof and ventilated on at least two sides. It counts as your carry-on bag or personal item.

American accepts small cats and dogs in the cabin of the aircraft (no other animals are allowed). The fee for pets traveling in the cabin is $175 per carrier (each way), and the combined weight of the pet and carrier may not exceed 20 pounds. Call 1-800-433-7300 to make a pet reservation. Pets must remain in the carrier and under the seat during the entire time that the pet is in the aircraft. Cats and dogs only. View breed restrictions for more details. We maintain the right to refuse acceptance of any animal that is exhibiting aggressive behavior.

Delta allows your pet to travel in the cabin with you but it is important to contact Delta by telephone to reserve tickets for yourself and your pets as far in advance as possible after you have confirmed your travel plans. Two pets of the same size and species (generally puppies, kittens or toy dogs) may be allowed in one pet carrier, provided they are able to comfortably fit in one carrier and each weigh less than 20 pounds. If they meet these criteria, they will be charged as only one pet. Call 800-221-1212 for flights within the United States to make a pet reservation.

Frontier allows pets in cabin with a $75 fee per segment. Only certain pets are allowed in cabin such as dogs, cats, rabbits, guinea pigs, hamsters and small household birds on flights within the United States. The kennel must be large enough for the pet to stand and lie down in a natural position. The kennel must be able to fit underneath the seat in front of you. Call Reservations at 1-800-432-1359 and advise the reservation agent that your are flying with your pet.

Southwest allows customers to carry small pets (cats and dogs only) on board all Southwest Airlines flights. All in-cabin pets must be carried in an appropriate pet carrier. The pet fee is $95 each way per pet carrier. Each customer is limited to carrying one pet carrier on board. The carrier may contain up to two cats or dogs of the same species. The carrier will count as the customer’s carry-on bag. Southwest does not require a health certificate or any other documentation from the customer’s veterinarian for pets to travel. Reservations for small cats or dogs can only be booked by calling Southwest Airlines at 1-800-I-FLY-SWA (1-800-435-9792).

United allows domesticated cats, dogs, rabbits and birds to travel accompanied in the aircraft cabin on most flights within the U.S. An in-cabin pet may be carried in addition to a carry-on bag and is subject to a $125 service charge each way. The pet must be carried in an approved hard-sided or soft-sided kennel that fits completely under the seat in front of the customer. The maximum dimensions for hard-sided kennels are 17.5 inches long x 12 inches wide x 7.5 inches high (44 cm x 30 cm x 19 cm). The maximum dimensions for soft-sided kennels are 18 inches long x 11 inches wide x 11 inches high (46 cm x 28 cm x 28 cm). There may only be one pet per kennel, and the animal must be able to stand up and turn around comfortably. Two birds may travel in the same kennel.(1-800-864-8331).

US Airways allow you to carry on small domestic dogs or cats in the passenger cabin for an additional $125 each way. You can only carry on one pet carrier (a second carrier is not allowed).
Each carrier may contain up to 2 pets of similar size/weight/type, as long as both pets can stand up, turn around and lie down in a natural position in the carrier. Pets must remain inside their approved container under the seat directly in front of you. Remember, a pet in the cabin counts toward your carry-on baggage allowance. Call 800-428-4322 to book your pet.

Knowing Your Client Personally

Desert tropical island with palm tree, chaise lounge, suitcase.Why do customers go back to the same restaurant, salon, mechanic, or pet service? Customer Service. Even when a new one comes along that offers coupons and cheaper prices? The quality of service comes into question, and once you have customer loyalty, you have success!

There will be problems or misunderstandings eventually, yet loyal customers won’t leave and bad-mouth your company to the community. The way to earn this amazing trust from your clients is to go above-and-beyond, whether that is a follow-up email/call or a hand-written note. To stay one-step ahead in anticipating their needs. To document in their file as much information as possible, so that the next time they reach out, you can speak knowledgeably of what has happened in the past.

“No enterprise can exist for itself alone. It ministers to some great need, it performs some great service, not for itself, but for others; or failing therein, it ceases to be profitable and ceases to exist.” – Calvin Coolidge

While consumers like discounts, they are even more interested in incentives for booking with you or living a healthier lifestyle. By pairing our pet sitting with travel agent services, we can now handle the trip and the pets, providing a discount when you book the two together!

Visit we can reward book phenomenal rates for travel and reward your customer loyalty with 15% off your pet sitting services through Four Paws!

Traveling With Your Pet

Summer holiday, Travel - family ready for the travel for summer

“In the Summertime, when the weather is fine…” people travel with pets!

Here is a short list to check-off before you take-off:

  1. Veterinarian Phone number
  2. Any medication’s your pet is on (including Benadryl in case they get stung)
  3. Remember a leash! Many rest stops regulate pets and want them on a leash at all times.
  4. Bring a water Dish and Water Bottle, so they have something to drink out of.
  5. Dog/Cat food and Treats (Some brands are hard to find and you do not want to switch foods on a trip as it can effect the pets digestive system)
  6. Leave room for pet, when packing owners often try to cram the dog underfoot or put the cat facing backwards in hatchback.

A few Do’s and Don’ts:

DO check with the hotel to make sure you have a pet room, and verify if there is an additional charge

DO check with family so that they know your pet is coming with you and are prepared

Do NOT leave your pet in the car while you break to eat, instead get food to go or find a restaurant with outdoor seating

Do NOT feed your pet anything unusual because they could get gassy, stinking up the car

DO consider having Four Paws Pet Sitting watch over your pet, if they don’t travel well, are a puppy, or are older and are used to a routine!

Hiking and Traveling Pet Products


Portable water bottles with drink bowls? Food bowls that pop up? Who thought of these things – why, pet owners like you!

Now, when you travel for a weekend or week-long trip, your pet’s dishes are more portable and easier to use. The following products are light-weight, small, and pet-tested / owner approved!!

For food dishes, try one of these three:

1. Gamma Vittles Vault TRAVEL-tainer Portable Pet Food Container
“It keeps your pet food fresh, in an easy carry, airtight, food grade plastic container. Just remove the carry handle and pull off the food/water dishes. Twist off top of the Gamma Vittles Vault TRAVEL-tainer Portable Pet Food Container and pour!” Cost: $ 8.99

2. Popware for Pets
Collapsible Travel Cup with Carabiner (BIG clip) is an “expandable food and water cup that you can latch onto your dog’s leash when you are on the go. BPA free. Collapses to less than 0.5 inches thick. Quick-release clip attaches to leashes, belt-loops, purse, stroller”. Cost: $6.99

3. Chuckit! Hydro Travel Bowl
Folds up and snaps into a compact size. Easy to clean! The Hydro bowl has a 5 cup capacity. The price point is right, coming in under five. Cost: $4.99!

Now, on to the thirsty pet problem. How often have you cupped your hands to share your water bottle with the dog? Or had them gulp as you slowly pour it out? Neither method works and that’s why there are now water bottles with a bowl attached! One of the coolest products is the:

1. PET PortaBottle Travel Water Bottle
Holds up to a 20-oz bottle of water. Flip-down bowl is attached to the water bottle, handy tether for hanging from a bike, shoulder, stroller, backpack or vehicle. Cost: $17.69

2. Martha Stewart Pets® Double Travel Bowl
2 in 1 travel bowl. “The double bowl design accommodates food and water, and the drawstring closure lets you store food for later use. The side pocket also provides storage space for treats”. Cost: $13.49

3. OurPet’s Speed-e-Drink To Go
“Just insert a (16.9 ounce) water bottle into the specially designed holder and turn upside down. The holder is designed to dispense water into the attached tray without your dog’s mouth touching the opening of the water bottle.” Cost: $3.49

So choose the style that’s right for you, then take that much-needed vacation with your furry best friend!